March 14, 2010CRM software
A customer relationship management (CRM) software is used by companies to handle their customers' contacts and personal information. The rationale behind this approach is to improve services provided directly to customers and to use the information in the system for targeted marketing and sales purposes.
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Highlights
1O1O, a brand of Hong Kong-based mobile operating CSL Ltd, has announced that the BlackBerry Bold 9700 smartphone is now on sale in Hong Kong through its 1O1O Centers, and is bundled with services designed for busy executives.
SaaS CRM helps a national broker/dealer woo financial advisers away from competitors by creating a single-sign on experience.
Software with role-based access or a persona-based interface offers users a more efficient way to do their jobs using ERP, BPM or CRM systems. Learn how here.
Worldwide software-as-a-service (SaaS) revenue is forecast to reach US$7.5 billion in 2009, a 17.7% increase from 2008 revenue of $6.4 billion, according to Gartner, Inc.
Avaya has launched the new version of Avaya IP Office, the company’s flagship communications solution for small and medium-sized enterprises (SMEs).
