By Allan Tan | Jul 1, 2009
On-demand customer relationship management (CRM) is picking up following the success of salesforce.com even as the global credit crunch continues to impact many organizations globally. But determining the right solution and the right vendor to approach can be a daunting task. Where does one begin? How does one determine from the start if the approach undertaken is the right one? Can you change mid-way and still come out winning? This Oracle paper offers six important factors to consider when taking the on-demand path to meeting your business' CRM needs.
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