March 15, 2010Business impact of outsourcing - a fact-based analysis
Business impact of outsourcing - a fact-based analysis
By Allan Tan | Feb 11, 2009
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Outsourcing IT is a strategic business decision that is likely to boost a firm’s performance. Most of the existing research on the effects and benefits of IT outsourcing is based on case studies and client interviews. The IBM study used robust statistical methods to take a fresh look at outsourcing, investigating its long-term impact on companies.
Besides the wealth of knowledge on why and how to outsource, the results shed new light on the value that a well structured and well executed IT outsourcing agreement can deliver to a company. The study also emphasizes the potential that large-scale IT outsourcing strategies offer to boost the business performance and bottom-line objectives of companies.
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