July 04, 2009Ten steps to better end-user management
Ten steps to better end-user management
By Allan Tan | Oct 27, 2008
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To better align IT with the business needs, forward-thinking organizations are adopting business service management (BSM).
BSM provides visibility into critical business services and their supporting application, server and network components to reduce the business risk caused by IT problems. HP Business Availability Center, HP Network Management Center, and HP Operations Center are the key components of the HP BSM solution.
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