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A slew of generic top-level domain names (gTLDs) will be launched by the Internet Corporation for Assigned Names and Numbers (ICANN) next year. With more domain choices come strategic opportunities and risks. But first, businesses must assess the gTLDs’ impact on their trademarks, positioning and branding. more...

Social media sites such as Facebook, Twitter and Youtube have rapidly gained popularity in recent years. Although online social media clearly offers powerful benefits, concerns around security, intellectual property protection, knowledge preservation and compliance remain. But now, there is a way out of Enterprise 2.0 wilderness.  more...

Survey shows an alarming 49% of small companies fail to backup their data on a daily basis. This is despite the fact that nearly half of the survey’s respondents experienced data loss in their workplace in the past two years and 37% felt that data loss could have a significant impact on their business. more...

Videoconferencing used to be the privy of the rich and powerful. Thanks to commoditization, globalization, availability of low-cost broadband and competition, even small and medium enterprises (SMEs) can now afford to use videoconferencing to conduct business. Ovum analyst, Lucy Arole, shares her view on how SMEs can use videoconferencing today. more...

With the right infrastructure in place and a high Internet penetration rate, China small and medium businesses (SMBs or companies with less than 1,000 employees) will continue to deploy software-as-a-service (SaaS) at an estimated compound annual gro more...